1. Data Controller
iKone Marketing Oy
Business ID: 3382314-2
Email: info@ikonemarketing.com
Phone: 03 0410 8377
2. Purpose and Legal Basis for Processing Personal Data
We process personal data for the following purposes:
- Managing the customer relationship
- Handling contact requests
- Developing the website and services
- Marketing and communications
- Fulfilling statutory obligations
The legal basis for processing is the customer's consent, performance of a contract or legitimate interest.
3. Personal Data Processed
We may process the following personal data:
- Name and contact details (email, phone number)
- Company name and Business ID
- Communication history and customer feedback
- Service usage data (cookies, IP address)
- Billing and payment information
4. Data Retention Period
We retain personal data only as long as necessary to fulfil the purposes defined above.
- Customer data: Duration of the customer relationship + 6 years
- Contact request data: 2 years from the last contact
- Billing data: 6 years pursuant to the Finnish Accounting Act
5. Data Disclosure and Transfer
We do not sell or rent your personal data to third parties. We may disclose data to:
- Authorities to fulfil statutory obligations
- Our service providers (hosting, email, analytics)
Data may be transferred outside the EU or EEA only with appropriate safeguards in place.
6. Data Subject Rights
You have the right to:
- Access your personal data
- Request rectification or erasure of your data
- Object to the processing of your data
- Restrict the processing of your data
- Transfer data from one system to another (data portability)
- Withdraw consent you have given
You can exercise your rights by contacting: info@ikonemarketing.com
7. Cookies
We use cookies to improve the functioning of our website. Cookies are small text files stored on your device.
We use the following cookie types:
- Necessary cookies (site functionality)
- Analytics cookies (usage tracking)
- Marketing cookies (targeted advertising)
8. Data Security
We use appropriate technical and organizational safeguards to protect personal data:
- SSL encryption in data transmission
- Regular backups
- Access management and permission controls
- Staff data protection training